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Business continuity management

Business continuity (BCM): what it is and why owners need it

A cyberattack, an IT outage, the loss of a key person or supplier — any of these can halt revenue for weeks. Business continuity (BCM) is the system that lets you recover in hours, not weeks. In plain language: what it is, why, for whom and where to start.

Updated: June 28, 2026 · Author: Evgeny Telenkov · ≈ 8 min read

What business continuity means, in plain language

Business Continuity Management (BCM) is a management system that answers one practical question: how will the company keep working and earning if something important suddenly fails. Not "if" it breaks, but "when" — because incidents, outages and force majeure happen to everyone.

The point of BCM is not to prevent every disaster (impossible), but to know in advance which processes are critical, how long the business can survive without each of them, and exactly what to do in the first hours after a hit so you do not lose customers, money and reputation.

Real resilience does not start with IT — it starts with understanding where a hit will be most painful for cash flow.

How BCM differs from IT backups and cybersecurity

This is the most common misconception: "we have an IT team and a cybersecurity specialist, so we are protected." In reality these are different layers of defence, and they do not replace one another.

ApproachWhat it coversWhat it does not cover
CybersecurityProtecting data and infrastructure from attacks and leaksWhat to do if the system goes down anyway
IT recovery (backups, DRP)Restoring servers and dataSales, supply, people, communications
Business continuity (BCM)Keeping the whole business running and earning in a crisis

IT protects infrastructure. But who is responsible for cash flow if the system stops anyway? BCM is about the whole business, not just servers: customers, suppliers, key people and money.

Why owners need it: the cost of downtime

Downtime is not an abstract risk but concrete money. While the business is down it not only earns nothing but keeps incurring costs: salaries, rent, obligations to clients. And a stoppage is often followed by what hurts more than direct losses — customers leaving for competitors and reputational damage.

Context (global and Russia): ITIC (2024) reports that for 90%+ of mid-sized and large companies a single hour of downtime costs over 300,000 USD. In Russia in 2025, per Solar 4RAYS and BI.ZONE, cyberattack damage to business exceeded 1.5 trillion rubles in eight months, and 47% of successful attacks led to operations stopping.

So for an owner BCM is not "paperwork for show" but a way to turn risk into money: what one day of downtime of a key process costs, which scenarios can halt revenue, and what to prepare in advance so that does not happen.

Who needs business continuity

The short answer: any business where a stoppage means losing money. But the approach scales:

  • Small business (up to 50 people). Less buffer, and higher dependence on one or two key people or suppliers. The plan is compact: a few pages on the main scenarios.
  • Mid-sized business. Supply chains, IT systems and regulatory requirements appear. Here it matters to quantify process criticality and fix recovery timelines.
  • Large and regulated companies. BCM is often required by standards (for example, ISO 22301) and by partners, exchanges and auditors.

What a continuity system consists of

A working continuity system is not one big document on a shelf but several linked elements:

  • Business impact analysis (BIA). Identify critical processes and value each in money and time: how long the company can survive without it.
  • Business continuity plan (BCP). Step-by-step instructions of 2–3 pages per scenario: who does what, in what time, how to replace the missing link.
  • Disaster recovery plan (DRP). The IT part: how to restore systems and data, target RTO and RPO.
  • Drills and testing. Only a live exercise shows what really works and what stays on paper.

We cover these elements in detail in separate materials — links appear as they are published in the "BCM materials" section.

Where to start

You do not need to commission a big project right away. Start with a quick self-assessment — it shows your business resilience level, the three main risk zones and the first concrete steps.

FAQ

How is BCM different from cybersecurity?

Cybersecurity protects infrastructure and data. BCM answers how the company keeps working and earning if protection failed anyway and a process stopped.

Does small business need continuity?

Yes. Small business has less buffer: one outage, or the loss of a key employee or supplier, can halt revenue for weeks. A small-company plan is compact — a few pages on the key scenarios.

Where to start implementing BCM?

With diagnostics: identify critical processes, estimate their downtime cost and find risk concentration points. A continuity plan (BCP) and drills follow.

Where to start with business continuity

Thirteen questions and five minutes show your readiness level. From there, two paths: learn to do it in the programme, or build the system with us.

Evgeny Telenkov
Evgeny Telenkov
Director, business continuity practice · PhD in Economics · Academic Director & Chief Examiner
Risk Manager of the Year in Russia 2020 (RusRisk). Built business continuity from scratch at Nornickel, more than 20 plans; led risk functions at Beeline, Rosneft and EY. Chief risk officer of a 20 billion dollar petrochemical megaproject. Deputy chair of Rosstandart technical committee 010 "Risk management", co-author of six national standards. Author of the ERGP and SAFE programmes.